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Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"Just wanted to say thanks for the open arms upon our arrival at Black Widow Harley. The 346 mile ride from Georgia was well worth the trip. Armand and Sonny, it was a pleasure meeting both of you and thanks again for the BW treats we received...everyone loved them and wanted me to thank you again.
We will return with more brothers in arms next time. How do I post or send photos and/or a story or 3? Again, thanks for everything. We had a blast and look forward to our next meeting (Maybe we can get Armand to show us a watering hole or 2).
By: Pat D. of the Black Widows MC in Georgia

"Great dealership, great web site."
By: Randy C., Ohio

"Many greetings from Germany and thanks for the friendly service. During the period from 10.07 to 10.11.2010 we had rented two HD motorcycles, Road King and Ultra Classic. Two excellent bikes. We strongly suggest you further and will remain so in the future your customers."
By: Hans E., Germany

"I visited your establishment with my friend Lyman White from Englewood, FL in May of this year. I was treated with the utmost respect during my visit and will come by to say hi during my next visit to Florida. I would love to purchase a couple of your Black Widow T-Shirts to show them off in Texas. The size I wear is XXXL, which is a challenge to find up here."
By: Jonscott H.,Texas

"David Browning in sales was great in assisiting me with my recent purchase. He was patient and took time to listen to my needs and what I was looking to get out of my ride. I look forward to my next bike purchase with him at the helm working for me. Once the cycle purchase was complete, the ladies at the merchandise counter were on the spot to assist my wife and me in hetting helmets that met our needs along with proper fit. Then it was off to rain gear where they guided us into the proper equipment based on the type of riding we were anticipating. On my behalf, thank your staff for a job well done!"
By: Vince H., Venice, FL

"Your establishment is a class act!!! Awesome!"
By: Mark B., Port Charlotte, FL

"Well, Peggy and I made it back to the real world and are preparing to return to work tomorrow ƒ¼. It¡¦s gonna be a rough Monday! We wanted to thank the entire Black Widow HD group for a great time with the rental and the poker run. We met a lot of really nice riders on the run; and the food, prizes, and camaraderie were awesome. A special thanks to Janet in sales on the clothing floor. We came in several times (I think six!) and she was always very nice and helpful. The Road King was a great ride, and both guys in the rental department were professional and very helpful. We hope to be able to get back down to FL and get together with the Black Widow HD group again. I have attached a couple pictures of the ride and rental experience. Thanks again for a great time."
By: Jerry S. and Peggy K., Ohio

"Great service - everyone was 5 stars, the ladies at the sales counter, Will the salesperson, and the lady who did all the paperwork."
By: Roger V., Englewood, FL

"Just bought a place in Punta Gorda and very happy that there is a great Harley shop close by. A home away from home."
By: Larry G., Huntington, WV

"All the Staff was super friendly and made our transaction on a 2010 Ultra great. Been to many dealerships over the years and this one by far was the dest to deal with. Thank you."
By: John & Tammy C., North Port, FL

"We live part time in Venice, Florida. Like to visit your shop. Enjoyed the visit and friendly sales people."
By: Keith S., Hurricane, WV

"Marion, Sonny and Dave rocked the house. I did my paperwork over the phone from the Panhandle. When I finally got down to PC everyone at BWHD was off the chain helpful. This is my seventh HD and this is by far the best dealership I have come accross. These folks give a sh#@ about their customers and it showed. Thanks again guys."
By: Roy D., Milton, FL

"If there was a 6 star rating, you would get all sixes. Each time I come in, for either service or parts or to just shot the breeze, you make me feel like a part of the family. My next bike WILL be a Black Widow bike!! Thanks"
By: Joseph C., North Ft. Myers

"This is my second bike purchase from BWHD and NOT my last. Straight shooters no BS, makes it easy!"
By: Chris V., Fort Myers, FL

"I have only been to the shop once but the service was Great.I also E-mailed a few questions and had a phone response the next morning.You can't ask for better service. Thanks."
By: B.L.D., Arcadia

"The Hogs for Dogs event was a class a venue……you should be proud…………."
By: Joe C., Englewood, FL

"Black Widow Harley-Davidson's commitment to our community was never more evident than this past Saturday, when they hosted the "Hogs For Dogs" event to benefit the Animal Welfare League of Charlotte County. The event was extremely well organized, well-publicized and offered a variety of activities throughout the day. Since all proceeds went to support the homeless animals from Charlotte County, I am so grateful for their efforts and dedication to this cause that is so important to me. We are very fortunate to have Black Widow H-D in our community."
By: Michele R. Director of Marketing Fawcett Memorial Hospital, Port Charlotte, FL

"Thanks Marion for your blog comment below! For 10 years I have been on a mission to buy a bike and learn to ride. I finally got my license 2 weeks ago and I'm currently working with Derek to buy a bike. I have been battling cancer for 3 years, I have lost both breasts and my ovaries, thankfully I'm in remission. Now is the time to move forward as I realize that life is short and you should follow your dreams. I wish I would have done this 10 years ago. My daughter calls me everyday and tells me to go and buy that bike. I'm so happy that I came across your blog, it was empowering to me personally and I'm sure to many others."
By: Nancy, Florida

"Just wanted to say thanks. I won the tickets to the May 24th Stonecrab\'s game. Great seats, great food and great fun. Thanks again!!!"
By: Doug H., Rotonda West, FL

"I'd like to thank you again for the good and kind coorperation. Best regards."
By: Lutz Knoechel, Dortmund, Germany

"I just purchased my first Harley (Iron 883). I love it. Derek in the sales department was great. He didn\'t try to push a sale on me nor talk me out of anything. I have been back to the dealership to purchase various merchandise since, and everyone is very nice & helpful. I will soon be adding accesories to my bike & I am confident I will get the same respect and degree of support that I have recieved thus far. You guys (and gals) have a good thing going at your dealership. Keep up the great work!"
By: Paul T., Port Charlotte, FL

"When asked on a Service Department Survey, 'How was the attitude of the personnel at Black Widow Harley-Davidson,' Al's reply was, 'Of all the dealerships I've been to over the years, your's is the BEST.'"
By: Al Underkofler, PA

"I have never been to your dealership...but am quite familiar with your owner...I was the service manageer of Mancher Harley in New Hampshire for several years and did business with Armand Pinard, wondering if he's still riding a glide instead of a king...anyway he's a good man and I would do business with him anyday...keep up the good work..."
By: Greg Holmes, Laconia, NH

"This ride absolutely kicked ass!!!! ("No Boys Allowed" Poker Run on May 2, 2009) PLEASE have another one again soon! Three friends that were not able to make this one are already asking me "when" for the next one."
By: Michelle Hansen, Venice, FL

"I bought my first Harley at Port Charlotte HD in November 2007. It was definitely a great experience, and Joe in sales was phenomenal. Fast-forward to present day-I've had my bike serviced a few times, and I am ALWAYS impressed by the care that Dave and crew take with my bike. I always get the feeling that they REALLY care, like they're taking care of their brother's bike.
Also, I'm not what you would call a "mechanical" guy, and I've seen places where you're treated like a second-class citizen if you don't know all of the terminologies and nomenclature of Harleys. NOT HERE. Dave and crew will sit and talk with you on your level, and give you the love and respect of a fellow rider. Thank you!
On a side note, but very important as well, Dave really took care of my father who was visiting from out of town with his Iron Horse chopper. My father had some carb troubles, and Dave had us bring it in on the fly (even though they were backed up at least a week in service). They got us back up and running within a day, and kept us up to speed on everything that was going on, along with suggestions and advice. This was fantastic, especially considering that Iron Horse bikes are notoriously difficult to work on.
Thank you Dave and team."
By: Dan C., Rotonda West, FL

"All you folks have been great to me for 3 yrs now. I and my bikes are treated with respect, courtesy, friendliness, and speed in service. all the employees have helped make my experiences there enjoyable. I have only come across one issue currently. I purchased a new 2009 Roadking and while the bike is great the leather saddlebags are constructed very poorly. the adhesive actually comes off the underside of the lids and has to be cleaned off the sides of the bags constantly. Some of the leather was not glued to the plastic frame in places. one lid cover is taut, the other is wavy and loose. Currently it appears as I will have to deal with Harley Davidson customer directly myself to achieve satisfaction. I have purchased 3 bikes and spent many thousand dollars for accessories and believe the issue should be rectified. For 20,000.00 the saddlebags should look nicer. I would have purchased a regular FLHR had I known. while I wont't stop my patronage I don't feel treated fairly as a loyal customer. I have also referred many friends to you.
This is my follow up letter concerning saddlebags on my new RoadKing Classic. As I had submitted before the bags were not a good example of workmanship. Some places had too much adhesive and it was sticking the lids to the sides,some other places had no adhesive at all to hold leather to frame. I decided to request a new bag. Once again the folks at Black Widow came thru big time for me. They took photos of the faulty bag, sent them to Harley and in a week I had a new bag. Both Black Widow and HD are to bee commended for their service.
As I stated before I have never been treated with anything but respect and cooperation from these guys. From Eric in sales, Dave&John in service, Tom&Rick in parts, they have all been cooperative, friendly, speedy, and knowledgeable. I have dealt with a lot of HD people and none come close to these guys for service. Thanx again!!!!"
By: Douglas W., Englewood ,FL

"I was very pleased and satisfied with the service I received from your service department. The personel were outstanding,and received MUCH BETTER service then a dealership south of you. In the future when purchasing items rest assured I will be making the trip to your dealership. Thanks again for your great workmanship and kindness."

By: Bill W., Lehigh Acres ,FL

"Purchased a Sporster for my wife, was a really easy process, with great service. Also have my 07 Electra Glide in service and they're doing a great job."
By: James P., Lehigh Acres ,FL

"This past July 2008, I bought a 2008 Road Glide in Crimson, with detachable tour pack, stage one kit, and GPS (Conquest). I bought the motorcycle from Black Widow Harley Davidson ... they proved to be an excellent dealership and would recommend them to anyone wanting a Harley."
By: Dr. T., Sarasota,FL

I bought my 2007 Road King Custom from Joe, who made it a seamless process. He was knowledgable, spent plenty of time with me and gave great customer service. The deal was excellent. (I shopped around before deciding to buy at this dealership.)"
By: Duane, Punta Gorda,FL

"I told Joe about my Bad experience with an HD dealer south of Black Widow and told him that they had made me so mad I threw everything I had with HD on it away and was ready to give up on my dream of owning a Harley. Joe showed me exactly what could be done to get me on a New FatBoy. He also brought Jaime over to meet me and explain how they could help me. Needless to say they both had me smiling before I rushed out the door to bring my trade back from home. Got back in time to get the deal done the same day. The Service Department evaluated my trade and gave me a great price. From that point on Jaime took care of getting me squared away on financing and explained everything I needed to know on the subject. Joe also took care of getting the windshield I wanted installed and had my bike ready to go when I was done. I'm sure I missed saying something about how well I was treated here, but I'll never forget how happy I was riding away on a New Harley Davidson. GREAT DEALERSHIP. GREAT PEOPLE."
By: Richard, Cape Coral,FL

"Hey Big Armand It's simple! I was at a different dealership and it seemed as if it was filled with a high pressure sales staff who competed with each other. I refused to buy there. Then Black Widow came along. Upon first visit, I knew the experience would be different. The people here seemed... Well... Happy. And no matter the misconceptions, we as bikers are, for the most part, a jolly folk. No pressure sales. Just answers to my questions. Then, in the end, a seat for me to park my can upon. Great base purchase. We all know we are going to customize. That's what we do. I was out of town at Bike week. I decided I needed some of that customizing. At the last second I backed out. I remember how the staff treated me at Black Widow. So, I brought it home for my needs. Great decision on my part. Again, I am greeted by a wonderful staff that seems genuinely happy to be there. Stay on track brothers and sisters, and I'll always bring it home for more work. And John... We'll see how good the shop is when you get to my stage 2 kit. See ya next week for Stage 1."
By: Kevin, Punta Gorda,FL

"Great staff to help you from service, parts & accessories! You have my business! Thanks!"
By: Brett, North Port,FL

"Buying my bike from your shop has been one of the best expierences I have ever had from sales to service and everyone in between. i look foward to a lasting freindship with everyone in your shop."
By: Howard, Fort Myers,FL

"Bought my bike from there and they made me feel like part of a family. And the service and parts departments have continue to make you feel that way. This is the only dealer for me "I AM A CUSTOMER FOR LIFE"
By: Walter, NORTH PORT ,FL

"Great dealership with a friendly staff."
By: Ron, Cape Coral,FL

"Sonya was the initial contact with the company and made me feel right at home. Gave me Joe's card. Joe did a great job steering me to a bike that fits pretty well. The service guys were patient permitting me to test ride several bikes to see what was best and when I came back in for a minor adjustment did it right on the spot. Wish that there would be a better seat selection so I can make this XL fit me like a glove."
By: Jeff, North Port,FL

"I have bought 2 harleys in 2 years from Harley of Pt. Charlotte. Very friendly and family feeling business. Derek has done agreat job on making me a killer fatboy and then a road glide. All the guys and gals are so helpful. You will be very happy with your purchase from them."
By: Jeff, North Port,FL

"Sales: Joe/Dave Financing:Sonja Service:Dave Sale person that expained the bike Everyone was attentive to my needs, knowledgable about bikes and products. All my questioned were answered for and informed decision. The retail and service areas to include the restroom were clean. The Website is a great place to start www.harleyofportcharlotte.com Harley Davidson of Port Charlotte would be my first choice for tradein, service and parts. I recommend Harley Davidson of Port Charlotte to my Friends."
By: Bob, North Port,FL

"All the staff was helpful and Dale Thompson helped me make an informed opinion on my purchase of a new motorcycle. Thanks from a happy customer."
By: Lawrence, Nrth Port,FL

"I couldn't have asked for better service than what I received at Port Charlotte. I've never had a more pleasurable experience while purchasing a vehicle,whether it be four wheels or 2. The entire staff was top notch. When the time comes to purchase another motorcycle, there is no doubt that I will be heading back to them."
By: Darren, Machester,NH

"Dave in parts, and Mike in service are both two top notch guys who truly care about their customers and their jobs. Both of these guys treat me like a brother every time I need anything."
By: Jimi, North Port,FL


"I bought my 07 Heritage from you in November 2011. I questioned the tire tread and your salesman said " you have plenty of life in them still" well 1400 miles later I had to spend $600.00 at my local HD dealer to get new tires. So much for trusting a salesman. I also bought several hundred dollars worth of apparel along with strapped eye protection which read " Scratch resistant" well guess what they got scratched, when I was back in town I tried to exchange them but no one would help me not even the owners daughter stating " That's not my department" wtf you own the place exchange them. I will never ever set foot in your dealership again, greed and screwing the buyer on every item sold is just plain wrong..... And I will let as many people know what a rip off Black widow is. Mario; I am truly sorry you feel this way however, did we really fail you? Your statement: "greed and screwing the buyer on every item sold" Let's see, you make no mention of the product for the several hundred dollars you spent nor the mention of the $50.00 added to your account for just shopping with us. Greed? Nor did you mention the $804.00 value of the FREE extended service plan we gave you with the purchase of the USED bike. More greed and screwing? As for the tires. Do you know there isn't a single tire manufacturer that backs up mileage on motorcycle tire? (check it out for yourself) Why? Everyone's riding habits are different resulting in a wide range of wear and tear. I looked at the trade in sheet and your motorcycle still had 50% thread left on the tires so maybe, someone else sold you tires prematurely or it's your riding style. I have softail customers that only get 3K-4K miles on a new rear skin (no burnouts)and 7K on the front. After riding the bike for 6 months, I fail to see how we failled you. As for the goggles: C'mon, you're kidding right? An inexpensive set of mirrored, tinted riding goggles that you wore and stored for 6 months and they got scratched? I went and checked them out myself. Global Vision goggles that sell for $20.00 yes, it does say scratch resistant (not proof). If I need to explain the meaning I get to thinking you won't understand. Armand"
By: Mario    Thiells, NY
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"WE HAVE BEEN TOO MANY DEALERS IN OUR TRAVELS...AND "BY -FAR" THESE GUYS ARE TOPS ON OUR LIST..!! when we had our 2009 ultra classic...we recieved nothing but prompt...on time..and always an eager too help you attitude from the sevice dept.! they took the time too explain our options,,,,and money saving avenues too our issues,,,"AWSOME" the shop/store inside are teriffic girls,,,they always have a smile and take the time too listen too our storys and rants about anything,,,they know you bu your first names,,,and we love stopping in just too see a friendly smile..!!(but we always buy something...cant resist.!) and...last but not least...we just bought our new 2012 ultra classic "limited" from salesman JOHN...who was exellent in his knowledge of the bikes...but not pushy...he gave you time too breath..and gather all the info too make a proper decision on your bike buying...exellent job..!! financing dept-...wow,,,outstanding,,,!! everything went through without a hitch,,,and they deliverd everything they promised,,,we WILL definately purchase our next bike from this 5 STAR DEALER..!!! karen and frank hutchko"
By: KAREN AND FRANK    NORTH PORT , FL
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"Your motorclothes department is fantastic! very helpful can't do enough to help me find and try on clothing. Love coming here, we find reasons to come and visit and end up buying more. The women are friendly and always pointing out new merchandise, never pushy, always a pleasure, never have had a problem. Thanks Tammy, Leigh, Debbie, Sue, Derek, and all of the others!! Armand does a great burger on Saturdays also :)"
By: Laurie    NORTH PORT, FL
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"Just wanted to take a minute or three to give my thanks for the awesome support and service I always receive when I come in. Notably Eric in parts, I come in from time to time (weekly it seems) to buy a new shiny baible for one of my bikes and eric has always dealt with me in a manner I can only describe as amazing. He even remembers my odd-ball police bike (FLHPI) and goes way beyond the call to find me what I want, even if it means sending me to a different vendor. This attitude is why I continue to come back....and I still plan to have enough on my loyalty card to buy a bike...haha"
By: Bill    North Port, FL
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"Rented a Street Glide for 3 days..John and Todd are two top of the line folks.Thanks for making the first vacation we've taken in years a Great Memory!! If your ever in Tn.,look us up.. Keith"
By: KEITH    Byrdstown, TN
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"I RECENTLY MOVED INTO THE AREA. I WAS VERY PLEASED WITH THE TREATMENT I RECEIVED AT THE SERVICE AREA. JOHN IS A TRUE PROFESSIONAL AND RUNS A VERY EFFICIENT SHOP. TODD HANDLED MY SCHEDULING AND CHAD DID AN EXCCELLENT JOB WITH MY 5000 STYLE CHECK. THE MULTI-POINT INSPECTION REPORT AND THE 27 POINT CHECKLIST WAS REALLY A NICE TOUCH. I WAS A SERVICE WRITER FOR 5 YEARS AND HAVE BEEN DOING THE F&I FUNCTION FOR 4 YEARS (LAKE ERIE HD, AVON, OH)- SO I KNOW EXCELLENT SERVICE WHEN I EXPERIENCE IT. I WILL RECOMMEND BLACK WIDOW TO EVERYONE."
By: JAMES    NORTH PORT, FL
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"Everone was very helpful, especially the sales dept.there was no preasure to buy"
By: Michael    Punta Gorda, FL
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"just moved to Englewood from Ohio and I just had my bike serviced at your dealership. I was very pleased with the mechanics and the job on my bike. Your waiting area and store was second to none of the many dealerships that I have been to. Looking forward to doing my business there. Thanks Mick"
By: Mick    Englewood, FL
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"I once lived in Port Charlotte and am surprised that you have a HarleyDavidson shop in town now.I still visit my parents in Sarasota at Thanksgiving so I will be coming down to visit your shop.I am looking forward to it an I really like the logo. Thank You James Leininger Madison In."
By: Anonymous    Madison, IN
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"Sales personnel are excellent well versed & knowledgeable. Tammy was extremely helpful in locating and assisting us in all our needs. We will be back!!!!!!!"
By: Lenny    Cape Coral, FL
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"This is just to let you know that John and Vinny in service are more knowledgable than any service guys I know. Letting me know the accessories that would compliment my Ultra's overall appearance and performance. What a team you have at Black Widow! MS"
By: Mike    North Venice, FL
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"I rented a Street Glide Everyone there was super nice. Great place Thanks Bob"
By: Robert    Cambridge City, IN
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